By Olakunle Oyedunmola
Popular online and internet financial service provider, Opay is a company that operates under NDIC and CBN for over 5 years, and also attends to their customers online
The service of this company has been superb among others but suddenly down for hours yesterday,which make the users to be afraid.
The users complaints about service disruptions, making them to be fear of potential loss of their savings,due to past negative experience with various savings platform in Nigeria
This happened due to the system upgrading, to provide more good services to their users all over Nigeria.
The online company has been vocal about their concerns, with many users expressing fear that they could abscond with their funds, due to past experiences involving similar financial entities.
Opay service issues have prompted a wave of unrest and speculation among the users
Not to loose customers,the company quickly make a response to the rising panic and public outcry of their customers in a statement to assure them of positive intact of their funds.
“Dear Esteemed Customers,
“We would like to inform you that our third-party providers are currently upgrading their system.
“During this period,you may experience challenges completing transactions via the Card, the App, and other channels.
We apologize for any inconvenience this may cause.
“Thank you for your understanding.”