National Telescope national telescope newspaper
The Nigerian Communications Commission (NCC) has approved a 50% increase in tariffs for telecom operators in the country, citing rising operational costs and economic pressures.
This development follows persistent calls by Mobile Network Operators (MNOs) for adjustments to reflect the inflation rate, naira devaluation, and the removal of fuel subsidy, which have all escalated industry costs.
In a statement, NCC’s Director of Public Affairs, Reuben Muoka, explained that the decision aligns with the Commission’s mandate under Section 108 of the Nigerian Communications Act, 2003, to regulate and approve tariff rates for operators.
“The adjustment, capped at a maximum of 50% of current tariffs—though lower than the over 100% requested by some network operators—was arrived at after considering ongoing industry reforms that aim to ensure sustainability,” Muoka said.
Why the Adjustment Was Necessary
The NCC highlighted that telecom tariffs had remained unchanged since 2013, despite the industry’s rising operational costs. “The approved adjustment is aimed at addressing the significant gap between operational costs and current tariffs while ensuring uninterrupted service delivery to consumers,” the statement noted.
According to Muoka, the increase will enable operators to invest in critical infrastructure and innovation, which will ultimately improve network quality, expand coverage, and enhance customer service.
Balancing Industry Needs and Consumer Protection
The NCC emphasized its commitment to balancing the interests of telecom consumers with the sustainability of the industry. “Recognising the financial pressures faced by Nigerian households and businesses, this decision was made after extensive consultations with key stakeholders across the public and private sectors,” the Commission said.
However, the NCC mandated operators to implement the changes transparently and ensure consumers are adequately informed about the new rates. Operators are also required to demonstrate measurable improvements in service delivery as a condition for the adjustment.
Stakeholder Reactions
Reacting to the announcement, a telecom operator who spoke on condition of anonymity said, “This increase is long overdue. The current economic environment has made it almost impossible for operators to maintain quality services without reviewing tariffs.”
Conversely, a Lagos-based entrepreneur, Mrs. Omolara Adeyemi, expressed concern over the impact on small businesses. “Telecom services are essential for our daily operations. Any increase in costs will affect our profits,” she said.
NCC’s Long-Term Goals
The Commission reiterated its dedication to fostering an inclusive and innovative telecom sector. “Beyond protecting consumers, the NCC’s actions are designed to ensure the long-term sustainability of the industry, support indigenous vendors and suppliers, and promote Nigeria’s digital economy,” the statement added.
The NCC also pledged to engage stakeholders continuously to create an ecosystem that benefits all, ensuring that consumers, operators, and indigenous businesses thrive in the evolving digital landscape.
For now, consumers and businesses alike will be watching closely to see how these changes unfold and whether promised improvements in service delivery materialize.
